ITIL® Certification

ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. The ITIL® best practices are currently detailed within five core publications:  

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement. 

These five volumes map the entire ITIL® Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service and finally, the monitoring and improvement phase of the service.




ITILF Cram Notes

ITILF Practice Tests

ITIL® Foundation Exam Details* : 

 Number of questions :   40 question
 Duration :   60 minutes
 Passing score :   26 marks required to pass (out of 40 available) 65%
 Exam Objectives :   exam objectives

* It is recommended that you verify with the Official Website for current and exact information.  

ITIL® Foundation Cram Notes

ITILF Cram Notes

Disclaimer: is neither associated nor affiliated with AXELOS® Limited or any other company. ITIL® is trademark of AXELOS® Limited and duly acknowledged. The Cram Notes material is a copyright of and the same is not approved or endorsed by respective certifying bodies.

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